AIS Participant Survey

I understand I can complete a survey anonymously. Yes No

I want my advocate to provide my feedback for me. Yes No

Name:

Phone:

Email:

I understand the information I provide is treated as private and confidential. Yes No

Name(optional):

Date:

Services:
Support Coordination Plan Management

Fill in this section for Support Coordination.

Are you happy with your support coordinator and services. Yes No

Would you recommend Aurora Inclusive Supports’ support coordination service to someone else? Yes No

How would you rate our support coordinator’s knowledge and understanding of the NDIS framework?

12345

How would you rate the quality of your customer service experience?

12345

How would you rank our service response timeframe?

12345

How would you rank the level of overall satisfaction?

12345

Fill in this section for Plan Management.

Are you happy with your plan manager and services. Yes No

Would you recommend Aurora Inclusive Supports’ plan managing service to someone else? Yes No

How would you rate our plan manager’s knowledge and understanding of the NDIS framework?

12345

How would you rate the quality of your customer service experience?

12345

How would you rank our service response and processing timeframes?

12345

How would you rank the level of overall satisfaction?

12345

How would you rank the current monthly budget update?

12345

Please let us know of any additional comments, questions, and concerns.

Or contact us on feedback@aurorainclusivesupports.com.au