Mon - Fri (8:00AM - 05:00PM) / Sat -Sunday (Closed)
We are here

Mulgrave
Victoria, Melbourne.

Invoices should contain:
  • Provider’s business name.

  • Provider’s ABN.

  • Participant’s name and NDIS number.

  • participant’s address (including).

  • Support item number (listed in the NDIS Support Catalogue).

  • Amount and quantity claimed for each unit of the support provided. (for example, $51.09 each x 2 units).

  • Claim type (for example, non face-to-face support, provider travel, short notice cancellation or NDIS Requested Report).

  • Date/s the support was delivered.

  • Total invoice amount.

  • GST component if applicable (most services are GST free).

NOTE
  • An invoice can only be for one participant, but can include multiple supports.

  • Plan managers must also include the ABN of the third party provider.

We process and pay invoices typically within 3-5 business days.

Please be aware that a payment may take longer than 5 business days due to several reasons:

  • Participant’s approval of the invoice.

  • Missing details on an invoice required to make a valid NDIS claim.

  • Missing supplier details.

  • Incorrect details.

For any enquiries regarding a bank account change, please contact us at 0421 006 380 or email invoice@aurorainclusivesupports.com.au